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Swindon library campaigner Shirley Burnham has lodged a formal complaint against the Museums, Libraries and Archives Council (MLA), saying the concerns of Swindon residents have been "censored".
Burnham made the complaint to the Department of Culture, Media and Sport (DCMS) permanent secretary Jonathan Stephens. She argued: "It is sad that residents and local campaigners have for over six months had to battle for their views to be heard."
The action followed a refusal by MLA director of corporate services Paul Lander to circulate a letter sent by Burnham to the MLA board. The letter requested that an apology be given to the residents of Old Town, Swindon, in relation to the MLA's recent actions over Swindon libraries, and called for the holding of a plenary meeting.
But Lander said publication of the recent report into the earlier complaint made by library consultant Tim Coates "draws a line under this matter".