Wordery suspends Express Delivery

Wordery suspends Express Delivery

Online retailer Wordery has suspended its Express Delivery offer after poor service from embattled courier Yodel.

Will Jones, co-founder of the website, has told The Bookseller he was “disappointed” not to be able to offer customers the next day delivery service, which only launched in August, and which he described at the time as “market-leading”.

Jones said he was forced to axe the service after poor customer feedback on deliveries from Yodel.

“We took this action as soon as we noticed a drop in service levels, so thankfully very few customers were impacted,” he said.“It is disappointi...

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