Websites breaking new consumer law

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Publishers and booksellers are breaking new consumer protection legislation by not including essential contractual information on their Websites, according to a survey carried out by law firm Stringer Saul.</p><p>
The survey covered 56 bookselling Websites in light of the Consumer Protection (Distant Selling) Regulations 2000, which came into force at the end of November. All of the sites carried incorrect information regarding the consumer's new right to withdraw from a contract within seven days of receipt of the goods. It also found that 27% of sites had unclear contractual informati...

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