Oxford University Press has decided to outsource some of its technology services to Cognizant Technology Solutions as it moves towards becoming “a more digital business”.
The move has triggered a consultation process for some staff involved in the technology side of the organisation, though an OUP spokesperson would not confirm the number of people affected.
The Bookseller understands that the outcome of the consultation could result in some staff being made redundant. However, others may move over to work for Cognizant Technology Solutions, while other staff will be kept on to continue to work in-house at OUP.
A spokesperson for OUP said the work with Cognizant is one of a “series of organisational changes” being implemented within OUP’s technology function as part of its “rapid evolution towards becoming a more digital business”.
Cognizant will provide OUP with a global service desk, infrastructure and network management, application management, platforms management, testing, and service management.
Nigel Portwood, c.e.o of OUP, said outsourcing some technology services was “an important step” in reshaping the organisation.
“This partnership will support our ambition to enhance our competitive technology capability, providing our customers with the very best digital resources and our organisation with the best technology support,” he said. “This is an important step in reshaping our organization to achieve future success against our educational and scholarly mission, which is focused on positively influencing the lives of researchers and learners worldwide.”
Cognizant’s global head of information, media and education, Nirav Patel, added: “The educational sector is one of the leading industries at the forefront of change fuelled by technology. Our collaboration with OUP combines Cognizant’s digital transformation expertise with OUP’s pre-eminent academic and educational knowledge, and we are excited about the future potential of this new relationship.”