Low pay is the least of staff gripes

Low levels of pay are last on the list of booksellers' concerns about their jobs, a lively breakout session on staff recruitment and retention heard.</p><p>
Session chair Sue Pitman, graduate member of the Chartered Institute of Personnel&amp;Development, gave a presentation about "eight irrefutable facts" of employee turnover, backed up by research. </p><p>
Young, single people were most likely to leave their jobs, but low salaries were usually not the main reason for their departure. Unrealistic expectations on joining--where the employer has "oversold" the job--poor induction, traini...

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