Indie bookshops face 'danger' from third-party sites, Daunt warns

Indie bookshops face 'danger' from third-party sites, Daunt warns

Independent booksellers face “danger” by allowing third party sites to “sever the connection” between them and their customers, Waterstones m.d. James Daunt has warned. 

Speaking at the IPG’s Spring Conference, Daunt said small independent chains such as Daunt Books “have to keep hold” of their customers, rather than use websites such as bookshop.org.  

“I worry that outsourcing that to somebody who isn’t you, who is definitely making the vast majority of the profit that’s available to you there, is dangerous,” he said.   

Nicole Vanderbilt, UK managing director of bookshop.org, argued t...

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