Indie bookshops face 'danger' from third-party sites, Daunt warns

Indie bookshops face 'danger' from third-party sites, Daunt warns

Independent booksellers face “danger” by allowing third party sites to “sever the connection” between them and their customers, Waterstones m.d. James Daunt has warned. 

Speaking at the IPG’s Spring Conference, Daunt said small independent chains such as Daunt Books “have to keep hold” of their customers, rather than use websites such as  

“I worry that outsourcing that to somebody who isn’t you, who is definitely making the vast majority of the profit that’s available to you there, is dangerous,” he said.   

Nicole Vanderbilt, UK managing director of, argued t...

This is subscriber-only content

Not a subscriber? Get unrestricted access to all the news, charts, previews, data & analysis by subscribing from as little as £3 per week.

Why Subscribe?

Every issue of The Bookseller magazine

Unlimited access to (single user)

The Bookseller e-edition app for tablet and mobile

Subscriber-only newsletters

Twice yearly Buyer's Guides worth £50

Discounts on The Bookseller Awards and Conferences

Click here to subscribe now