Daunt looks to click and collect as lockdown 'game-changer'

Daunt looks to click and collect as lockdown 'game-changer'

Click-and-collect could be a game-changer for high street booksellers during the second national lockdown, Waterstones m.d. James Daunt has told The Bookseller. He also called on the government to classify all retailers as "essential", arguing that the logic of corralling customers into supermarket aisles at the expense of Covid-secure shops was questionable.

Daunt confirmed that the chain's English stores would close from Thursday 5th November as directed by the UK government, but he said he expected sales to surge up until that point as customers responded to the latest restrictions with...

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