B&N warns over Nook delay

<p>Barnes &amp; Noble has warned that some customers who pre-ordered a Nook may not receive the device in time for Christmas, promising a $100 gift voucher for anyone affected by the delay. </p><p>According to <a href="http://news.cnet.com/crave/8300-17938_105-1.html?keyword=Barnes+%26+Noble" target="_blank">Cnet</a>, the US retailer sent out an email to several customers last week, saying it was attempting to deliver the e-reader to people who had placed early orders by Christmas eve (Thursday 24th December). </p><p>B&amp;N&#39;s email explained that a shipment &quot;has been slightly delayed,&quot; promising &quot;with our sincerest apologies, we will send you an e-mail notification on December 23rd with a $100 Barnes&amp;Noble.com Online Gift Certificate.&quot; </p><p>The e-mail also said the company would ship the device overnight so customers receive it by December 29. </p><p>A Barnes &amp; Noble spokeswoman Mary Ellen Keating was quoted as saying: &quot;The vast majority of customers who pre-ordered Nooks and were given a pre-holiday estimated shipping date should receive their devices in time for the holidays. </p><p>&quot;We are working very hard to keep up with the demand and to get all Nook orders out the door and to customers on or before Dec. 24. Unfortunately, there may be a very small percentage of customers who may not receive their nooks before the holiday. </p><p>&quot;We communicated with this handful of customers yesterday, offering our sincere apologies and providing them with the following: a nook holiday gift certificate so that they have something to wrap and give if it was bought as a gift as well as a bn.com gift certificate that can be used online. Any customer who has not yet received their device but whose ship date prior to the holidays has changed in anyway was notified yesterday of updated timing.&quot;</p>