Audible bows to pressure and changes returns policy

Audible bows to pressure and changes returns policy

Audible has announced an alteration to its returns policy, following an open letter signed by over 10,000 authors and industry representatives calling for it to make changes

From 1st January 2021, the company will pay royalties to authors for any title returned more than seven days following purchase. The company currently deducts royalties from authors’ and narrators’ accounts when a purchased audiobook is returned or exchanged within a year. 

A letter from Audiobook Creation Exchange, the networking platform launched by Audible, said: "As you know, we’ve been working to address some A...

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