Amazon is introducing a same-day collection service in the UK for the first time, on a limited scale. The service will be available at 500 pick-up locations in Smiths News newsagents and convenience stories, which will carry "Pass my Parcel" branding to highlight the service to customers.
Customers who order their product before 11.45am will be able to collect it from 4p.m. Once the order is placed customers are emailed a code, which they can present at their collection store. They will be notified by email when their order is available.
Christopher North, m.d. of Amazon.co.uk, said: “This is our fastest pick-up service yet. We know that Prime customers love fast delivery and the convenience to pick up their order at a time and place that suits them best. This new service brings together both of those great benefits.”
The same-day delivery will also include the option of express morning collection, with orders placed up to 7.45pm being available for guaranteed collection the next morning (from 6.30a.m. to 9a.m.)
The new service has been made available free until the end of the year to Amazon Prime customers. Customers who aren’t members of Amazon Prime can opt for same-day collection or express morning collection for £4.99 for a limited time.
Amazon now offers more than 6,000 pick-up locations, including Collect+ stores and Amazon Lockers. The online retailer said deliveries made to Amazon Lockers nationally have more than doubled in the last year.
North said: “We have recently added Birmingham International Airport and a number of London tube stations to our ever-expanding list of pick-up locations. Our intention is to keep rapidly adding to the many thousands of existing pick-up locations to ensure that customers all over the UK are provided with as much choice as possible when it comes to the delivery of their Amazon order.”