Help navigation
News
-
RELATED STORIES
-
Waterstones and Kindle
James Daunt’s resolut...
-
Café W to be rolled out at Waterstones
Waterstones is planning to ...
-
Langton's in Twickenham to close
Independent bookshop Langto...
-
Kindle becoming 'Hoover' of e-readers, says SoA's Davis
Society of Authors chair Li...
-
Unbound title on 2012 Fiction Uncovered list
A title from crowd-sourcing...
HMV "pursuing strategic options" for Waterstone's
25.03.11 | Graeme Neill
HMV Group has said it is "pursuing strategic options" for Waterstone's, as speculation builds about the future of the business.
It had been reported this week that Waterstone's parent had been in discussions with banks over its turnaround plans. The likeliest option appeared to be a sale, with the chain's founder Tim Waterstone and Russian billionaire Alexander Mamut believed to be interested in the chain.
However, the retail giant said no discussions were taking place about an offer for the entire group. It added: "The group's lending banks continue to be supportive, our banking facilities remain fully available and the group is continuing to maintain a regular and constructive dialogue with its lenders." The group is also pursuing strategic options for its HMV Canada business.
In an email to staff, Waterstone's m.d. Dominic Myers said: "This may take a little time but, as I'm sure you will agree, we would hope to move as quickly as we can in the process. Be assured, I will update you on any developments as quickly as I can."
He added: "Clearly, Waterstone's is a great brand, much loved by its customers, and the last true national specialist bookseller. I have no doubt that, irrespective of ownership structure, it will continue this great heritage."
Despite revealing a turnaround plan almost a year to the day about the future of HMV and Waterstone's, HMV Group has had a lacklustre 2011, issuing several profit warnings. In its last statement to the City at the beginning of March, HMV Group said profits were "moderately below market expectations" because of poor trading since January. Market expectations were for the Group to post a profit of £45m before tax, already down from the previous year's £74m.
Editor's blog: Waterstone's worries



Comments: Scroll down for the latest comments and to have your say
By posting on this website you agree to the Bookseller comments policy. Comments go direct to live please be relevant, brief and definitely not abusive. Report any "unsuitable comments by clicking the links"
Sort: Oldest first | Newest first | Readers' most recommended
Can I just say, before the doom-mongerers and axe-grinders get involved, that this effects an awful lot of people who rely on Waterstone's for their income so please show some respect when you all pile in to add your gleeful judgements and 'I told you so's'
I for one will be pleased if it goes back to people who care about books, not just with pile-em-high strategies
Still Bookselling, I agree... hopefully people will remember that people are at the heart of this and are, obviously, facing an uncertain future.
I'm sure once they find a buyer, Waterstone's will pull away from this mess.
Just speculating here, but how much would it cost to 'buy' Waterstone's from HMV do you think?
I just had a brief daymare in which Tim Waterstone buys back the chain, reverts it to the good old days and then the world of publishing discovers that the good old days really weren't all they were cracked up to be.
Very best of luck and good wishes to the hard working Waterstone's booksellers and head office staff at what is going to be a very stressful time.
Why don't we just give a million books away to the general public instead and then they can enjoy reading without the burden of having to go into any shops? That would work.
Oh.
I find it fascinating that outsiders seem stuck with the view that Waterstone's sales will hugely improve simply by not being owned by HMV Group.
Whoever owns the company will still face the exact same issues - a dramatic fall off of shoppers on the high street, continuing competition from digital and online outlets, and a shrinking of the physical book market, all against a background of increasing rents.
If anyone genuinely thinks Waterstone's will suddenly clear out all the (highly selling) stationery and children's non-book, and massively reduce its discounting and return to a golden age of full-price literary snobishness under a new owner, they have zero understanding of the realities facing the business.
The issue that commonly erupts on this site is that, sadly, the decisions made to keep the company in business do not bring Waterstone's closer to the rose-tinted image people fondly have of the bookselling world.
We must let Waterstone's do what it needs to survive, even though it might not end up as the bookshop some people dream it ought to be.
Whoever owns it will not be able to change the realities of the market to allow this dream to come true.
City speculation has suggested the chain could cost anything between £50m and £70m.
A real shame that, having been at the forefront of ebook sales when the Sony Reader launched (something they are not given enough credit for) they were overtaken by the proprietorial devices from Amazon and Apple.
That in itself might not have been so bad if the buffoons at Sony hadn't decided to leave wireless off their NextGen device and basically lumber Waterstone's with a dated and out of step set of machines.
They need a Nook and they need one badly.
I'm not going to lie, i've never quite got what the fascination was with demanding every other comment on this website that HMV sell off Waterstone's so that it could be 'free of its oppressive sales tactics' etc etc blah blah blah - Ms Bentwater, Clive, Julian, et al take note here
There is absolutely nothing stopping any new buyer from literally gutting the chain and trying to take on HMV and become a 'entertainment' chain by selling everything from TV's to computers (oh and some books) because if i were to buy the chain, thats what i'd do - after taking stock of what booksellers and music chains are left across the pond and on the continent, it seems retailers like fnac (france) and indigo (canada) have the right idea by becoming specialist entertainment retailers with a diverse and focused portfolio of stores.
At the moment, HMV/Waterstone's is an unwieldy mess of stores and distribution and practically, half of it probably needs to close. harsh, but true - as i can assure you, as a bookseller, i'd rather no stores close, its a crime any town should be without a bookseller, but we have to be pragmatic and realistic and note that brick & mortar chains are a shrinking business area. if you want to survive, you have to adapt. Selling off Waterstone's from a company that keeps it a mostly bookselling experience because its own brand sells all the other entertainment products doesn't mean Waterstone's will stay a bookseller, irrespective if a russian, an founder or a private equity group buys the chain. Just be careful what you wish for...
You may wish for the days of HMV yet (unlikely, but be aware...)
No one knows what will happen to Waterstones. Lets just wish the chain and all who sail in her - including my daughter who works for them - well. Lets hope the great staff get the management they deserve in a rapidly changing environment and not another senior management team who either dosen't know or dosen't care.
With such amazing decisions as purple shirts and throwing money in the POS fire is it any wonder?
We've gone from smart knowledgable looking folk to the staff you'd see in best buy (only looking for money not customers)
And the pos is a joke. Cover one message with another, printing errors every month,
Now we can't even pay the fishes wages (tanks for sale)
Our staff are leaving left and right.
With such amazing decisions as purple shirts and throwing money in the POS fire is it any wonder?
We've gone from smart knowledgable looking folk to the staff you'd see in best buy (only looking for money not customers)
And the pos is a joke. Cover one message with another, printing errors every month,
Now we can't even pay the fishes wages (tanks for sale)
Our staff are leaving left and right.
Thank you Still Bookselling, i agree - i'm in the same boat. How sad it is reading the comments on here sometimes when a great deal of people are worried and upset about the future of their bookselling careers.
I worked under Tim Waterstone and loved it, but I'm under no illusion that there might be some return to a golden age (unless someone brings back that NBA and shuts down the internet!). There's no getting away from the fact that the old Waterstone's formula won't work for the entire chain, but it could work for 50-100 branches in towns and cities that have heavy book buyers (remember, Daunts and Foyles are thriving) who aren't driven by price. That's the dilemma facing a future owner.
The sad truth is that people used to love Waterstone's, even when it had stopped being good. But the brand's image is now at an all-time low, in spite of the fact that the chain performs well in surveys of customer service. What has gone wrong?
The chain needs a radical change at the top, with some people who can restore the company's status as a serious bookseller, but others who can fully embrace the digital age in a way that the chain still hasn't done.
As someone has mentioned, it's a great pity that the Sony e-reader wasn't 3G - once again, Amazon have stolen the march on the competition. As for Waterstone's.com, it has terrible reviews on the internet, written by a succession of disgruntled customers. They have to get the website right.
A future owner should also take a long hard look at why chains like Ottakar's and Hammicks were so popular with customers (and publishers). Perhaps it's because they trusted their shop staff to know their local market, placed a great value on staff morale and didn't saddle people with pointless, labour-intensive tasks like stickering and destickering the children's section within a few days. They also didn't burden their staff with a stock control system that looked like an MS-DOS program from 1989.
I think most of us want Waterstone's to not only survive, but thrive. The chain had no future under HMV and would have gone under with its owner. I'm cautiously optimistic that better times might lie ahead for the booksellers and customers who still care about bricks and mortar bookselling.
Wow- Good luck to all, I am a very fond ex-bookseller and I love the chain and have many good friends who have worked so very hard against all the critics and they deserve a shot with the man that made Waterstone's a brand.
I think the problem with Waterstone's has been their whole branding issue, and their trying to make every branch the same.
They need to let each branch buy with an eye on their market; mass buying and scale-outs from head office simply doesn't work. If it did, they wouldn't be in this position.
Books Etc had it right but were dragged down by Borders and the buffoon that was Philip Downer.
Hopefully, Waterstone's will pull through (in whatever evolved form) and remain the 'name' bookseller on the High Street.
the last true national specialist bookseller
Since when has W been a specialist?
They are general book sellers just as they always have been. They don't specialize in any specific genre.
Anonymous - they are 'national' as they have an estate that covers the nation, and 'specialist' as they specialise in books (with some other product alongside, but overwhelmingly books). So 'national specialist bookseller' is correct, and important. Go buy a book and stop trying to be clever.
No matter what happens they are going to have to fix the now bust business model of high cost retail outlets with low input margins. I'm not hopeful, but publishers may decide to keep the chain alive by giving them bigger discounts -but I doubt it ? OR INSTEAD
Maybe for this high stock chain,to stay high stock, we need to reinvent the consignment stock model . Waterstones pay for what they sell not what they buy. Afterall where else can publishers display their output -Tesco?
An excellent idea. It's in (almost) everyone's interest to keep Waterstone's alive.
Post new comment