Head office reshuffle at Waterstones

Head office reshuffle at Waterstones

Waterstones has made further changes to its head office personnel, with Neil Best taking up the newly-created role of head of business development in order to “identify and research new business propositions.”

Waterstones managing director James Daunt announced last week that Best would take up the new post with immediate effect, with his former job - head of retail operations  - being dissolved.

Daunt said: “This role will identify and research new business propositions and ensure that all opportunities are commercially explored.”

He also announced that Erwyn Rentzenbrink would take on extra responsibilities as head of shop operations.  “This role will ensure that the business creates clear and consistent standards across all shops and supports the field teams in prioritising, directing and delivering appropriate, individually tailored solutions,” Daunt said. 

Other head office changes include Sam Playford, currently corporate account manager, moving to the marketing department and reporting to Jon Woolcott. Lynn Macon in account sales will move over to the books team and report to head of books Rik McShane and Louise Woffenden will also report to McShane.

Earlier this month it was announced that operations director Steve Clark had left with immediate effect, with Daunt taking over his role.