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Excitement and relief over Waterstone's future

Publishers, writers, agents and trade bodies have responded with relief to today’s news of the acquisition of Waterstone’s by Alexander Mamut’s A&NN Group, welcoming the surprise arrival of James Daunt as the retail chain’s new m.d. though also expressing regret at the departure of Dominic Myers.

Tim Godfray, chief executive of the Bookseller Association, called Daunt “a book man who has integrity, passion, vision, and an enviable track record”. He said: “He has shown he has the right formula to bring people into his shops in an extremely competitive market . . . Alexander Mamut not only has the resources to support Waterstone’s future development; he also has demonstrated his passion for bookshops. We hope that this proposed sale will ensure that Waterstone’s will continue to play a pivotal role in UK high street and online bookselling. The whole book trade needs a strong Waterstone’s.”

Philip Gwyn Jones, publisher at Portobello and Granta Books, said he was "excited and delighted" by the news, calling it “the best possible outcome” for the chain. “People are saying 'How can James Daunt make the leap from running six shops in posh areas to running the Waterstone's chain?’ but he has gumption and hard-nosed business instincts,” he said. “He has been a tremendous supporter of individual booksellers, paying them more and empowering them to back what they like—handselling in the best possible way.” Gwyn Jones added: “The best thing about this is that there will be a Waterstone's, a books-only retailer on the high street—which was by no means certain.”

Writer Tom Holland, president of the Society of Authors, said the buy was "fabulous" news for authors. "Waterstone's is absolutely vital for authors and the survival of literary culture in this country,” he said. “If the book vanishes from the high street into cyberspace, if it is exclusively the preserve of independent bookshops which cannot get space in shopping malls or airports, that is very threatening for the future of publishing in this country. The ability to go into shops and browse fosters the habit of reading and makes a statement about the centrality of publishing and books to the culture and the retail economy of this country.”

Holland added: “There is something deeply sensory about Daunt's bookshops. They are the literary equivalent of walking into a delicious bakery. That's something he can bring to Waterstone's which can't be replicated online."

James Heneage, who sold his Ottakars chain to Waterstone's in 2006, said: "This is extremely good news for Waterstone's, and I could not be more delighted that the large number of people employed in Waterstone's who were once at Ottakar's look to have a more secure future than they did a month ago."

Random House chair and c.e.o. Gail Rebuck said the announcement was good news for the publishing industry and booklovers alike. “Waterstone’s has a crucially important role as the quality range bookseller on the high street and the message that the new owners are committed to ensuring it has a dynamic future, focussed on the core business of books and bookselling couldn’t be more welcome,” she said.

Tim Hely Hutchinson, chief executive of Hachette UK, also welcomed the news, saying: “We enjoy a successful joint venture with Alexander Mamut [the Russian publishing group Atticus] and we have the highest regard for James Daunt.”

Faber m.d. Stephen Page said: “James is a superb bookseller and it's very good news. He has done such singularly successful work and has such a grasp of a range of disciplines, such talent and passion. He's a very, very good businessman and a talented human being.” Page added: “We will work very hard to support their offering to the consumer, for whom Waterstones is really, really important. We need that infrastructure on the high street and it’s really important to readers."

Jonny Geller of Curtis Brown said authors would be very relieved at the “tremendous” news. “Thank goodness there was not a long drawn-out process as there was with Borders which would have been devastating,” he said. “The staff there will be revitalised and re-energised.” But he added Waterstone's would have to change. “It's going to have to embrace the online selling market but it has to do it in its own way, to show an alternative to Amazon,” he said. As for the implications of having the chain owned by Russian oligarch Alexander Mamut, Geller commented: “We might get some Russian translated authors in the UK market finally, so that's a good thing."

But there was regret at the departure of Dominic Myers from the Waterstone’s chain. Godfray said: “Dominic Myers has been a fantastic supporter of the BA. We will miss him and wish him every success at his new role within HMV.”  Page added: “I am sad to see Dominic Myers go—he is a talented leader.”

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I must admit I had my doubts this morning when I heard Dom had left, But after doing a bit of googeling ect on James...the futures looking bright.

My team have certainly go an extra spring in their steps after being released from the HMV fools. The end to this saga is like a breath of fresh air!

Been bit a bit too many times to go crazy with joy, but I believe a small 'woo hoo!' is in order...

good timing, i work just Sundays and was thinking do i realy want to stand in a purple t-shirt trying to persuade 60 year old men to buy a chick lit link save paperback.

What a relief that HMV are now gone from W. Lets hope the new MD Daunt does what he says and listen to the staff. There is a lot of potential from the staff. They are on the front row and they are the people who will be able to turn rounf the damage that HMV have done to W and Ottakars.

James Listen to your staff - from the smallest store to the largest, these people are the people who run the empire that you now sit on top.

Really happy with Daunt's philosophy. It gives hope to newbs like me and midlisters that there books will be on a high st bookstores shelves.

apologies for the spelling mistake, should have been "their" instead of "there". :-)

The Bat says: You see, I said it would all come good in the end, you just had to hang on in there:-]

once this initial euphoria has dispersed the down-trodden and bullied staff have a very long climb out of the pit of doom if they want to be as good as the Chain Bookseller of the Year 2011 - Sainsbury's.

Speaking of Sainsbury's, The Bookseller's feature editor, and awards judge, Tom Tivnan has blogged about the decision to give Sainsbury's the top accolade. It can be read here. http://www.thebookseller.com/blogs/sainsbury%E2%80%99s-defence.html

Hey minime - there's nothing wrong with those purple t-shirts! Sainsbury's gave me a job when the book trade turfed me out; and I've never been asked to attempt to sell things to people that they don't want or are inappropriate for them. Try it before you trash it.

Holland added: “There is something deeply sensory about Daunt's bookshops. They are the literary equivalent of walking into a delicious bakery. That's something he can bring to Waterstone's which can't be replicated online."

Hmm, so, to fit out 300 stores like a delicious bakery would cost £300 million. Maybe it's better to deal with what you've got instead of comparing apples and oranges.

Unless you take a leaf out of the grocer's book and start pumping the smell of fresh bread through the shops?

Yes this is fantastic news for the booktrade . It is just like the aquisition of Chelsea FC by his Russian mate was great for the Premier league.
There is now no real need to worry about return on funds so lets get on with stocking up [great for publishers] , not closing any branches [!] great for staff the public and landlords, and having a relaxed view of profitability . It is ages since the trade had a uncommercially funded [not uncommercially managed ] business . Maybe Foyles latterly under Christina but not since . I think a liberally funded Waterstones will be great and I have blood in that business via Dillons,so I do care . Lets not pretend , however, that this is not going to be profitable in the pure sense of the word, I bet the ROC will be akin to a charity .

It feels as if the Berlin Wall has come down. Congratulations to all.

Julian, I disagree that there won't now be pressure and worry to get a return on funds.

The more one considers the actual purchase terms, especially over pension fund liabilities, the shrewder the deal becomes ; this wasn't somebody tossing money in the air just to be seen as a generous benefactor.

Any publisher/supplier who is foolhardy enough to think that Alexander Mamut's Waterstone's is going to be a soft touch will almost certainly have a costly experience.

Yes, this purchase is fantastic news for the high street booktrade. (The rich man's strength is his castle, the poor man's poverty its destruction).

TOM TIVNAN writes re Sainsbury's top acccolade : Is Sainsbury’s a "real bookseller"? Well, no—if you mean that "real bookshops" are only confined to stores were the staffers banter about Joyce to tweedy pipe-smoking academics amongst the stacks.

Don't be silly Tom, a real bookseller has to be able to banter - with equal knowledge and passion not only about Joyce, but also about foreign languages, celeb biogs (reluctantly, but the customers would never know that), kids and teens literature, also has to know his/her geography in travel sections, his/her history - thoroughly, sport, health and whatever else customers are into. I shop in Sainsbury's but can't recall being received in this way. I also doubt whether, as someone else mentioned, I would leave the house 2 hours earlier for the weekly shop to browse in the supermarket for books. Perhaps the generation who has grown up with the term 'experience' - as in 'student experience', even hotel receptionists are now called 'customer experience' managers - perhaps those 'customers' will be glad of the 'total immersion supermarket experience' when it comes to books. Next thing would be that one is offered rooms so one can stay overnight in order to have the '24 hour shopping experience'. Come off it Tom. We booksellers don't get paid a higher rate, in fact often a lower rate, than supermarket stackers, but to us bookselling is not 'just a job'!

I hope they'll immediately rip off those revolting Barbie-pink POS in the shops. There is so much stuff attached to shelves and tables now you can't get to the books. Then the Hub should go, as well as central ordering. In our branch we have dozens of Collins verb,grammar books, dictionaries etc. which NO ONE buys, but headoffice had obviously made some wizard deal with them. Booksellers know best what customers in their own town/region need in their sections. The obsession with making booksellers read endless missives, instructions and demand they make lists of sales figures etc. etc should end. We have eyes and we listen to our customers, we know what people like, what they buy etc. In the last few weeks I've made more excuses for NOT being able to supply books than actually selling them. Last time I looked daily sales figures were down by a quarter in our branch - how surprising when half the stock has been returned and the front of house has turned into a card shop. Actually, to be a quarter down in sales when half the stock is missing means that we are actually quite good at selling books! How surprising is that?
HMV must stand for Horribly Mismanaged Venture!

Hi bookish, shouldn't it be - the future's (is) looking bright?
But I agree, Dom was no James Gaunt, so bye, Dom-dee-dee-deeee-Dom dom

I am rather surprised that just about every serious commentator in this thread assumes that all the problems of this chain have suddenly disappeared in a bright new morning, glistening in the largesse of Mr Mamut's cash dispensed with Mr Daunt's wisdom. What is more, each contributor reads into the future their own solutions, ranging from discarding pink t-shirts to the restoration of literary palaces which will bring throngs of learned and committed book-buyers rushing back to Waterstones eager to part with fifty pound notes. Let me underline the reality: the problem is not Waterstones, it is the business context. A return to the well-stocked high end literary salon model of the 1990s golden years staffed by enthusiastic arts graduates is not an option and would simply compound the decline of footfall and turnover. One wonders whether any owner will have unlimited patience with unlimited red ink, however committed to books they are. A merciless strategy will be needed to dispose of the poor performers in the estate. Publishers can expect some very hard demands for yet greater margin, which will have to be taken seriously as this really is the last, last chance saloon for their major high street showcase for books. They know how close the chain came to closure in the past few months. The new management will quickly have to put in place exciting, integrated and credible strategies for e-books and internet selling, as they are all but too late to make up the vast ground lost over many years to Amazon, Apple, Google, Tesco and Sainsburys as well confronting the time drift of book readers to new media. All this in a long retail recession while trying to understand and attract customers in hundreds of locations with different socio-economic and demographic profiles who are today familiar with a promiscuous approach to media, often for no charge. It is a list which will demand innovative and radical new strategies in marketing, supply chain, IT, personnel, locations, operations and digital strategy: in short a complete makeover of nearly every aspect of the chain. If I may pun, these are daunting challenges and no one should be under any illusions. Tough decisions will have to be taken speedily. So, a modestly warm welcome but don't crack open the Bolly just yet...

You are all forgetting that Mamut has already had two book ventures, both of which went under fairly quickly and he still has the pressures that the rest of the book trade faces and loss making shops are still loss making shops.

This is good news and a move in the right direction but a magic bullet it is not.

Celebrate yes but let's not get carried away.

Remember Dominic? He said all these things Daunt has just said, when he took the helm, but all new M.D's have to say brilliantly inspiring things when they join, to justify their shiny new desk and instill confidence. Doesn't mean it is true. It was either lipservice then or Mr Myers found himself constrained by market conditions and HMV. Either way he ended up running back to Gerry Johnson policies on steroids. When was any statement from a press department followed through transparantly and as it said on the tin? Reasons to be cheerful yes but everyone taking Daunt at his word that we'll be fully stocked and nobody will lose their jobs is kidding themselves. I've no doubt it will be better under Mamut/Daunt but 'Glorious mansions' it will not be. Waterstones is still a commercial business and still has to make money and 'leaders' will still 'spin' words.

Daunt has high hopes and probably means what he says but he has yet to walk in to his new office and find the note pinned to his desk;

'Sorry old boy, there's no money left, Love D xx'

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