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CIPFA stats show visitors down, loans down, and staff reduced
01.01.70 | Philip Jones
Statistics from the annual library survey conducted by the Chartered Institute of Public Finance and Accountancy for 2009-10 showed that visits to libraries dropped 1.1% to 321.5m, with book stock falling by 0.6% to 99.2m and the number of issues dropping by 0.5% to 309.4m. The figures also reveal that there are now almost 1,000 fewer library staff than there were a year ago.
The number of adult fiction titles loaned dropped 1% to 142.8m, non-fiction loans dropped by 1.7% to 70m, while the number of children's fiction titles loaned out increase by 1.5% to 81.3m, with non-fiction children's loans up 0.2% to 15.3m.
The number of visits to library websites rose from 113.5m to 120.2m, and have now risen by almost 90% over the past four years.
It is the second set of library statistics this year after CIPFA moved to a new annual timetable. The figures released show library spend, borrowing, visits and book spend from the 1st April 2009 to the 31st March 2010. From now on the CIPFA figures will always be released in the autumn and cover this period. A CIPFA spokesperson said the change in timing had come because local councils needed access to more recent statistics than have previously been on offer.
Norwich Library was the country's most visited with 1,497,760 visitors in 2009–10, issuing 1,154,563 books and other items over twelve months. The next most visited library, Birmingham Central Library, attracted 1,452,150 visitors over the same period.
The CIPFA survey shows that volunteering – central to the coalition Government’s vision for the ‘Big Society’ – has risen in public libraries in the past year. The total number of volunteers in UK libraries rose by 7.7% to 17,111 people. Over the same period, the number of library staff dropped by 3.4% to 24,765.
Chris Greene, CIPFA’s Head of Research and Statistics said: "Norwich and Norfolk’s fantastic achievement shows that modern libraries are as relevant to their communities as ever. In the light of the Big Society agenda, it is also interesting to note the significant rise in the level of volunteering in UK libraries."



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Do these figures indicate how effective or otherwise MLA, SCL and the Reading Agency have been ? They are not producing the goods, but continue with their agenda, whilst people vote with their feet.
.
Reports from the Republic of Ireland, Canada and the USA suggest that the situation is very different there. Why ?
.
IRELAND : in November 2009 Eithne Shortall wrote in The Times :
http://www.timesonline.co.uk/tol/news/world/ireland/article6917398.ece
"They've had to contend with cuts in opening hours, reduced staff and declining stock, but libraries across the country say they are experiencing a recessionary boom."
.
CANADA : a comment from Ontario on this March 2010 article in The Guardian made the point that : "When we built a new Central Library, it was part of an overall strategic plan that was freely available to the general public and included not just a new Central Library *but* two new Branch Libraries, refurbishing of a number of others - and NO closures."
http://www.guardian.co.uk/commentisfree/2010/mar/30/public-libraries-dig...
.
USA :
December 13, 2009 2:00 AM
"With the economy continuing on a downward spiral, the use of public libraries is on an upward trend."
http://www.seacoastonline.com/articles/20091213-NEWS-912130319
.
AND : closer to home, Hillingdon Council have increased library visitors and lending by more than 50% in their newly refurbished libraries.
.
It is time that the MLA, SCL and Reading Agency ask themselves some hard questions about their strategies.
We need to ask some hard questions about why the national statistics continue to report a further decline in library visits and borrowing. This picture contrasts with significant increases reported in Canada, the US, Ireland and by some UK authorities. We have poured considerable public funding into the strategic agency and other bodies to support various initiatives from Love Libraries to Framework for the Future and a recent campaign to promote library membership.
Please no more spin and excuses but honest answers as to why the service in many authorities is failing to meet the needs of their communities.
I think everyone should consider these statistics a little before jumping in with assertions. From my own investigations the loans figure is not good (obviously it has gone down!). However, whilst they were down on 2008/9, they are still up on 2007/8. 2008/9 showed the first year-on-year increase in the entire history of CIPFA stats on library usage so it was always a tall order to have two years increase in a row. Also worth pointing out that loans of childrens' books has also increased.
As for library visits, they will continue to decline and are not worthy of using as a measure of the service I am afraid, certainly as web visits continue to rise.
But, I hasten to add, that does not mean that there isn't cause for concern from these statistics.
Miranda
The successful work of the Reading Agency and other bodies in promoting literacy and reading is to be hugely celebrated but we must not shy away from asking the tough questions about how the library service is performing in each of the 151 authorities. As reports of your own recent round table discussion suggest these include poor leadership, too many organisations involved, too many separately managed authorities and the lack of a clear vision for the service in the 21st Century. Added to these are serious issues related to the management of resources, the use of technology and the escalating central service charges imposed on authorities. We need to have the courage to face up to the complex issues and the vision to bring about change and improvement that benefits everyone who relies upon public libraries whatever their age and post code. It would be helpful if we all acknwledged that there are complex and wider problems otherwise we risk believing our own spin and deceiving elected members of councils and the public.
The Reading Agency's literacy programmes are first class and hugely popular; that's a given. But there are other things on the official agenda which are not . No-one has pointed out that there will be a correlation between lower usage and fact of 1,000 fewer library staff. For starters, volunteers should not 'replace' paid staff in the front line.
Responsibility for the delivery of library services in England is squarely with local Councillors. Anyone who visits Norfolk and takes a look at what that Council is doing in its public library services can see for themselves why their services are so popular.
In many other places uninviting, decrepit infrastructure does not help. And in many places Councillors shrink from the necessary closures and reforms, perversely because of the opprobrium they fear from well-intentioned campaigners who abet those in all places whose conservative (small c) instincts are averse to change of any kind.
"Localism" is however a potent force. If neighbourhoods want better services then people need to fight for them. My personal 'hero' is now-Councillor Don McCubbin, who led the local campaign to maintain library services in Irby (Wirral). He formed a large group "friends of Irby Library", articulated a brilliant case for a community-based service, and has since been elected to represent his Ward! Irby's building was not decrepit, incidentally; the local authority (and local Councillors) had merely overlooked the value people placed in their local services.
Which is why MLA is consistently clear that the first step for a Council is to create a strategy for improving and developing library services; only then can closures be seen in a proper context. Too many instances have arisen of closures leading strategy, rather than the other (right) way round.
What people will also want is increasingly unfettered access to e-books and other digital publishing. You can see the growth in digital use in the CIPFA figures. But it is of huge concern in strategic terms that so few voices are being raised to support the inevitable revolution this represents. Music was here half-a-dozen years ago and producers had to change their business model to meet consumer demand. Now publishers need to be persuaded too; and public libraries and their users should be clamouring for change. We have written to Ministers with our advice in this area.
The underlying messages of the CIPFA statistics are clear: people value excellent, modern library services. The figures should be a wake-up call to local Councillors, who should be leading local strategies for improving delivery and reaching more people not - as too many Councillors are doing - simply resisting closures of ill-suited buildings serving dwindling numbers of users.
If the ceo of the MLA (the Museums, Libraries and archives council) tells us that "Responsibility for the delivery of library services in England is squarely with local Councillors," what is the MLA responsible for in respect of public libraries? If it believes it can do nothing, does nothing, has done nothing and can do nothing, why do we have it and pay a lot for it in a time of austerity?
Roy, I had understood that the Secretary of State had a statutory duty under the 1964 Act to superintend councils to ensure that they provided a comprehensive and efficient public library service. Did not the Parliamentary Select Committee instruct the DCMS and its agencies to "up their game". That does not mean passing the buck to elected councillors and washing your hands of it while you do so.
Very interested to see from the CIPFA stats that children
Do these figures indicate how effective or otherwise MLA, SCL and the Reading Agency have been ? They are not producing the goods, but continue with their agenda, whilst people vote with their feet.
.
Reports from the Republic of Ireland, Canada and the USA suggest that the situation is very different there. Why ?
.
IRELAND : in November 2009 Eithne Shortall wrote in The Times :
http://www.timesonline.co.uk/tol/news/world/ireland/article6917398.ece
"They've had to contend with cuts in opening hours, reduced staff and declining stock, but libraries across the country say they are experiencing a recessionary boom."
.
CANADA : a comment from Ontario on this March 2010 article in The Guardian made the point that : "When we built a new Central Library, it was part of an overall strategic plan that was freely available to the general public and included not just a new Central Library *but* two new Branch Libraries, refurbishing of a number of others - and NO closures."
http://www.guardian.co.uk/commentisfree/2010/mar/30/public-libraries-dig...
.
USA :
December 13, 2009 2:00 AM
"With the economy continuing on a downward spiral, the use of public libraries is on an upward trend."
http://www.seacoastonline.com/articles/20091213-NEWS-912130319
.
AND : closer to home, Hillingdon Council have increased library visitors and lending by more than 50% in their newly refurbished libraries.
.
It is time that the MLA, SCL and Reading Agency ask themselves some hard questions about their strategies.
We need to ask some hard questions about why the national statistics continue to report a further decline in library visits and borrowing. This picture contrasts with significant increases reported in Canada, the US, Ireland and by some UK authorities. We have poured considerable public funding into the strategic agency and other bodies to support various initiatives from Love Libraries to Framework for the Future and a recent campaign to promote library membership.
Please no more spin and excuses but honest answers as to why the service in many authorities is failing to meet the needs of their communities.
I think everyone should consider these statistics a little before jumping in with assertions. From my own investigations the loans figure is not good (obviously it has gone down!). However, whilst they were down on 2008/9, they are still up on 2007/8. 2008/9 showed the first year-on-year increase in the entire history of CIPFA stats on library usage so it was always a tall order to have two years increase in a row. Also worth pointing out that loans of childrens' books has also increased.
As for library visits, they will continue to decline and are not worthy of using as a measure of the service I am afraid, certainly as web visits continue to rise.
But, I hasten to add, that does not mean that there isn't cause for concern from these statistics.
Very interested to see from the CIPFA stats that children
Miranda
The successful work of the Reading Agency and other bodies in promoting literacy and reading is to be hugely celebrated but we must not shy away from asking the tough questions about how the library service is performing in each of the 151 authorities. As reports of your own recent round table discussion suggest these include poor leadership, too many organisations involved, too many separately managed authorities and the lack of a clear vision for the service in the 21st Century. Added to these are serious issues related to the management of resources, the use of technology and the escalating central service charges imposed on authorities. We need to have the courage to face up to the complex issues and the vision to bring about change and improvement that benefits everyone who relies upon public libraries whatever their age and post code. It would be helpful if we all acknwledged that there are complex and wider problems otherwise we risk believing our own spin and deceiving elected members of councils and the public.
The Reading Agency's literacy programmes are first class and hugely popular; that's a given. But there are other things on the official agenda which are not . No-one has pointed out that there will be a correlation between lower usage and fact of 1,000 fewer library staff. For starters, volunteers should not 'replace' paid staff in the front line.
Responsibility for the delivery of library services in England is squarely with local Councillors. Anyone who visits Norfolk and takes a look at what that Council is doing in its public library services can see for themselves why their services are so popular.
In many other places uninviting, decrepit infrastructure does not help. And in many places Councillors shrink from the necessary closures and reforms, perversely because of the opprobrium they fear from well-intentioned campaigners who abet those in all places whose conservative (small c) instincts are averse to change of any kind.
"Localism" is however a potent force. If neighbourhoods want better services then people need to fight for them. My personal 'hero' is now-Councillor Don McCubbin, who led the local campaign to maintain library services in Irby (Wirral). He formed a large group "friends of Irby Library", articulated a brilliant case for a community-based service, and has since been elected to represent his Ward! Irby's building was not decrepit, incidentally; the local authority (and local Councillors) had merely overlooked the value people placed in their local services.
Which is why MLA is consistently clear that the first step for a Council is to create a strategy for improving and developing library services; only then can closures be seen in a proper context. Too many instances have arisen of closures leading strategy, rather than the other (right) way round.
What people will also want is increasingly unfettered access to e-books and other digital publishing. You can see the growth in digital use in the CIPFA figures. But it is of huge concern in strategic terms that so few voices are being raised to support the inevitable revolution this represents. Music was here half-a-dozen years ago and producers had to change their business model to meet consumer demand. Now publishers need to be persuaded too; and public libraries and their users should be clamouring for change. We have written to Ministers with our advice in this area.
The underlying messages of the CIPFA statistics are clear: people value excellent, modern library services. The figures should be a wake-up call to local Councillors, who should be leading local strategies for improving delivery and reaching more people not - as too many Councillors are doing - simply resisting closures of ill-suited buildings serving dwindling numbers of users.
If the ceo of the MLA (the Museums, Libraries and archives council) tells us that "Responsibility for the delivery of library services in England is squarely with local Councillors," what is the MLA responsible for in respect of public libraries? If it believes it can do nothing, does nothing, has done nothing and can do nothing, why do we have it and pay a lot for it in a time of austerity?
Roy, I had understood that the Secretary of State had a statutory duty under the 1964 Act to superintend councils to ensure that they provided a comprehensive and efficient public library service. Did not the Parliamentary Select Committee instruct the DCMS and its agencies to "up their game". That does not mean passing the buck to elected councillors and washing your hands of it while you do so.