Description:

A leading international academic publisher based in Oxfordshire, is looking for a Systems Service Manager (Journals) to join their IT Department. You will be the trusted ‘go to’ face for one or more systems across the company.

Key duties:

• Be the primary point of communication between business users and the IT team
• Be the primary point of contact between the company and any 3rd party vendor
• Ensure all Incidents, Service Requests, and System Changes are dealt with efficiently
• Establish and maintain accessible technical and administrative documentation for system(s)
• Provide guidance and assistance to colleagues in any aspect of program design, creation, testing and documentation

Experience / skills required:

•  You will have ITIL Foundation / Intermediate qualifications
• Excellent communication skills and good analytical ability are essential
• You will have a good knowledge of a wide area of information systems concepts and practice
• You will have a deep knowledge of at least one area of specialisation
• A rational and organised approach to the tasks is required

For further information, please apply online or email a CV and salary expectations to clairelouisekemp@atwoodtate.co.uk