• Christmas nightmares
    Fri, 07/11/2008 - 15:11

    The furore over Russell Brand and Jonathan Ross must have caused some excitement in the shiny penthouse offices of the publishing world last week. How has “Sachsgate” affected the runners of the big publishers’ celebrity stables as they line up for the Christmas Grand National? Whose behaviour has guaranteed the sales force a...

    Christmas | Home | Polly Jaffe | Retail

  • Tunes set the tone
    Fri, 05/09/2008 - 11:03

    I have been enjoying Sarah Maitland’s Book of Silence. Watch out for it in November from Granta. This wonderful book extols the pleasures, and so much more, that silence can bring to our lives.

    The book left me to trying to justify why we play music in the shop. It is not just a philosophical question, but a serious financial one....

    blog | Polly Jaffe

  • At your service
    Thu, 03/07/2008 - 15:34

    I write this just after returning from a shopping trip in my home town of Chipping Norton. In the car spares shop I got a full refund for an incorrect purchase, with no ­quibbles or tedious form-filling. I then went to a boutique to find a present for a friend who visits the shop frequently.­ The owner said that she would “make...

    Alan Giles | Home | Independents | James Heneage | Polly Jaffe | Retail

  • Think local, act local
    Mon, 10/03/2008 - 08:39

    I am standing in a field taking photographs of Friesian cows on a wet Wednesday in February. The heavens are about to open, and I have minutes left before I am going to be late for collecting my children from school. How, I ask myself, have I got here, and what on earth has this got to do with improving bookselling in the Cotswolds? Is this...

    Polly Jaffe | Retail

  • The tills are alive
    Thu, 03/01/2008 - 16:17

    "The tills are alive with the sound of Christmas" was the opening song of my youngest son's school play this year, and at the end of November I was doubtful that this would be true. The credit freeze and Northern Rock's collapse seemed to put the breaks on Santa's sleigh.

    Thankfully, December has come good and the school play...

    Christmas | Jaffe & Neale | Polly Jaffe | Retail
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