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DAVID ATTWOOLL

David Attwooll is director of Attwooll Associates, a publishing consultancy and digital licensing agency (www.attwoollassociates.com) . He is also chair of Liverpool University Press.

My favourite digital myths

1. “Content is King”
This smug little phrase wasn’t true in the dotcom boom and it’s not true now. Why is Google the dominant beast, and not the 1990s content mammoths? If content was ever king there was regicide years ago, and we’re living in the Commonwealth of context. People will pay for – or enable others to monetize – what’s relevant to them when they want it. Often this is transactional: people use computers to do things: their jobs, homework, leisure activities, research, etc. Signposts can be more valuable than destinations online: capture ‘metadata’ in what you publish, from simple bibliographic data through to curriculum structures embedded in textbooks or tagged reference data, so search engines can hook onto the relevant information.

2. E-book readers are the only future
The trade is obsessed with e-book readers, the hype suggesting that this is the first and only digital opportunity for publishers. There may soon be the perfect e-book reader, and maybe people will carry it around with their smart phones, laptops, etc. Publish on them, but they’re not the only show in town. There are currently around 40 times as many iPhones/ iPod Touches as all the e-book readers combined – and that’s just one company.
My old outfit Helicon produced titles for Sony’s ‘Data Discman’ or Franklin’s ‘Bookman’ e-readers 17 years ago, as well as producing CD-ROMs,  but we also profitably licensed content to online library aggregators.

3. We don’t need to do anything: no one’s making any money
The PA Yearbook 2008 estimated the total ‘digital market’ at £75 to £80m (The Bookseller, 27/4/09):  mostly academic/professional, some school/ ELT and reference, and just £1m to £2m for fiction, non-fiction, and children’s. Of this last, 85% were audio downloads, leaving £150 to £300k for ‘pure’ trade books. Justification for inertia by the complacent and fearful?
But didn’t Reed Elsevier announce around £3bn online revenues p.a. with ‘productivity-enhancing’ online services (content in context) for lawyers, scientists, insurers, etc? The Yearbook’s ‘digital market’ was clearly narrowly defined, now online boundaries between journals, books, databases, etc are breaking down. Similarly, many educational publishers have developed ranges of digital products, including for whiteboards or ‘Virtual learning Environments’.
As for consumer ‘digital sales’, last year our digital licensing agency generated much more revenue overall than £150 to £300k - just for our 18 publishing clients!
Be prepared: doing an ‘asset audit’ of the digital rights you have; and ensuring that new typeset books are ‘born digital’ prepares for eventual POD output, and allows content to be future –proofed to exploit whatever digital opportunities arise.

4. We need to do everything ourselves
As with conventional print production and sales channels, so too with digital developments: outsourcing is the norm (but with robust in-house management of quality, schedules and budgets). Neurotic control-freakery or delusions of digital grandeur need to be kept in business perspective.

 

To be continued . . .

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Comments on this article

By Joe

Anyone understand this- particularly section 1 ? Hilarious !

21 Sep 09 20:51

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By Huw Alexander

I understood it. Some excellent points, David. Publishers will have to be nimble and innovative to flourish in the new digital market where search and focus on customer needs are the key.

22 Sep 09 07:57

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By Jason Dunne

I understood sections 2 and 3, and agree with both of them. Both are points which are not put forward often enough. The trade really is obsessed with e-readers and, when it comes to digital, some publishers really do prefer to make noise rather than make actual products (certainly in consumer publishing; STM publishers are much more committed). Point 1, if I may offer my interpretation of it, relates to discoverability: if your content cannot be found or easily shared then your content is not king. I kind-of agree with that, even if some content will always be sought-after regardless of what state it's in. Point 4 is merely saying that if you don't know how to do digital then don't be afraid of outsourcing it, as with printing etc.

22 Sep 09 08:16

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By David Attwooll

Apologies if the Top of the Pops point 1 above is over-compressed (from a talk at the Independent Publishers Guild). Yes, it's about discoverability and the value of structured content. But also about the delusion that just sitting on unaltered content is more valuable than controlling/enabling routes to market. Look at the market cap of Google compared to all the content 'giants'.

22 Sep 09 15:48

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By Chris Baker

Great article, I'm looking forward to part 2! I also began to hear the "Content is King" cliche during the "dot.com" boom . Like most cliches it is true to an extent - to offer something people want outside the context of a stockmarket bubble, you have to have some kind of content. (During a bubble you can briefly make money regardless of what if anything your business will actually do - you just need shares you can sell on at a profit to the proverbial bigger fool.) "Content" doesn't have to be stuff that would traditionally be found in a library (think World of Warcraft). Content doesn't even have to be something you've generated yourself (think Google, LinkedIn) provided that you are "creating more value than you capture" as Tim O'Reilly has nicely put it (http://www.slideshare.net/timoreilly/inbound-mktg ). Probably a more accurate, but more obscure, formulation would always have been "Content is Consul" - one of two rulers in the world of Internet business. The other one is Audience - the time-honoured publisher's problem of producing content that people care about, alerting them to its existence and then providing a way they can get at it (and pay you for using it). And that should be a source of optimism as well as chellenge for publishers - the same business of publishing is just going on in new ways. Technology has made it pretty easy for anyone to produce content, but not that much easier to do it well. It has massively enlarged market of people who can theoretically discover your content, but has changed rather than removed the problem of how best to compete for their attention.

23 Sep 09 08:36

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By Jonathan Glasspool

Both sensible and trenchant! Well worth reading.

24 Sep 09 08:00

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