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Philip Jones

Philip Jones is the managing editor of theBookseller.com. He will blog with links and comment about the book business.

Is the price wrong?

The Booksellers Association’s Benchmarking Study is a sobering reflection on the state of the British book industry. British bookshops are making less money, seeing less market growth, and giving away more in discounts than their counterparts overseas. UK bookshops make fewer profits per book than the Irish, the Americans, the Finns, the Swedes or the Dutch, the report concludes.

It is almost as if, more than 10 years after the demise of the Net Book Agreement, the BA is asking: “Where did it all go wrong?” As BA president Graham Rand says: “We have to ask ourselves whether the industry has gone too far in creating this ‘lowest price’ environment for consumers.”

The report does have some drawbacks: it is limited to just five countries, with perhaps more analogous markets such as France, Germany, Canada, and Australia not included. It is heavily weighted to the UK, with some 138 responses from booksellers here, compared with just 13 in Ireland, seven in the US, five in the Netherlands, and 14 in Sweden.

Nevertheless, the study is an important contribution to an ongoing debate about the state of British bookselling. It is likely to be welcomed particularly by the BA’s independent members—“Consumers are gaining at the expense of the independent bookseller” says one of the authors—even if it tells them what they already know. Most savvy indies have already given up trying to compete with the supermarkets and e-retailers on price: right now for instance, as our report on page six makes clear, they are anxiously awaiting a “Christmas” title they can claim for their own, as they have done in previous years.

The report will sit less well among the chains, the supermarkets, and internet booksellers, which have sought to gain the most through discounting.

The finding that price promotions have not “translated into high growth in volumes” looks to be at odds with the strategies employed by these companies. ­Amazon, alone, has grown a near $20bn (£13.2bn) business: it didn’t do it by selling books at full price.

Perhaps unintentionally, the report throws a spotlight on a schism that has widened between different book­selling sectors. It is to be hoped that this uncomfortable fact does not prevent the BA from leading the “informed debate” that it is now calling for.

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By JULIAN RIVERS

I think after the end of the NBA it took a long time for us to realise that although the debate had focussed entirely on the prospect of indies and chains fighting for market through price promotion , the full impact was to be broader . By this I mean that we had been obsessed by the movements in the existing market , ie indies , WHS, Waterstones and at that time Dillons . The internet was a tiny proportion of the trade [ less than 1.%] and supermarkets were messing around with own brand and childrens with a few bargains . Then came the dramatic explosion in the internet and supermarkets utilising discounting [ as opposed to the more constructive market generative price promotion]. Yes the end of the NBA effectively took the lock off the gate of restrictive trading but it was the publishers who fuelled the voracious appetite of the discounters by giving them massive discounts but not rewarding stockholding range booksellers similarly [ pro rata]. Retail price maintainance could never have been maintained in a marketing driven industry , but it is a shame that publishers sold so ardently to big merchants on the terms demanded ...and always given , at least eventually. This rewarded the new players with little range commitment to books in a manner out of all balance to the established booksellers . Even the B.A. awarded them full membership, years ago .

21 Nov 08 17:57

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By Jon Carpenter

If publishers stopped raising their discounts to Amazon and the chains on a continuous sliding scale, we wouldn't have the problem. Publishers can just say no to Amazon.

22 Nov 08 08:30

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By Dinah Anderson

I agree with you, Julian. I was working for you at Dillons when it pushed through the abolition of the NBA. I have never been against discounting - the NBA was ridiculously restrictive - but we are now seeing the logical consequences of unbridled price promotion on new titles. I would like to a new form of NBA whereby the max discount on new titles ( under 6 months old) is 40% of rrp, either that or publishers lowering new fiction/biog hardbacks to 12.99 and 14.99 rrp. The chains will still want a tenner for a new hardback, but this way we all stand a fighting chance as indies can knock a few quid off too and not look like we are the "rip off merchants" of the high street.

22 Nov 08 11:53

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By Julian Rivers

Actually Dinah, I think one should not substitute leglislation for commercial common sense . The publishers have essentially supped with the devil in giving Supermarkets what they want, in total . We all know that their commitment to books will last only as long as publishers do this . The balance is very unhealthy when 10%+of the retail book market is in outlets where books contribute about 0.2% of turnover , as with supermarkets. Its not the end of the NBA that has damaged indies , it is the abandonment of a whole market consideration by many publishers . The traditional trade is carrying the overhead of the publisher, and the supermarkets and bookclubs in particular are costed differently.

22 Nov 08 15:41

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By Virginia Rounding

To authors, I would suggest, booksellers' policies on discounting have always seemed completely insane. In any other industry, you would apply discounts to those products which were proving hard to shift, so that you would at least manage to sell some of them. But in bookselling, it seems, you discount the bestsellers - i.e. those that you could shift at a higher price. Why is this not seen to be mad?

23 Nov 08 19:51

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By eBookseller

@Virginia Rounding would you consider the discounting of baked beans to be 'mad ' as well? Books, especially front list titles, are just another commodity product, so with fewer titles being featured at front of store, same old online bestsellers and a contracting of the book market generally to fewer customers - then retailers cannot 'add value' to them, and inevitably the price falls. Unless as an industry we address the need to sell more books to more people, then this situation is likely to worsen.

24 Nov 08 12:47

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