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2006 Retail Award Winners
The Bertram Independent Retailer of the Year
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The Torbay Bookshop WHY THE TORBAY BOOKSHOP WON Excellent profit growth in a difficult market Expert book knowledge and outstanding customer service Events hosted at shop and other local venues Ad hoc promotions through the Tourist Board
"They have been going for 12 years, but in a market where independents are closing rapidly, they have refused to be cynical and crusty" Newham Bookshop is highly commended by the judges for its proactivity in building its market. The panel applauded the local knowledge, excellent PR activities and outstandingly enthusiastic staff SHORTLIST Books@Hoddesdon, Foyles, Newham Bookshop, Silverdell of Kirkham, The Torbay Bookshop, Village Books, The Watermill Bookshop and Gallery
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 The Walker Books Children's Independent of the Year
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Simply Books WHY SIMPLY BOOKS WON Impressive sales and profit growth New investment in family-friendly environment Excellent events programme High level of involvement with local schools Outstanding range and market knowledge
"Any parent of young children would immediately appreciate being so well catered for" SHORTLIST Foyles, The Golden Treasury, Simply Books, Tales on Moon Lane, The Well Wisher Bookshop
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 Martina Cole General Retailer of the Year
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Tesco WHY TESCO WON One in five customers now buys books in Tesco Sales growth in books of 52% in 2005 Range diversification into history, biography and historical fiction Introduction of Recommended Reads Supported by 1.2 million titles online at Tesco.com Clear signage and no-nonsense merchandising Support for book industry events and promotions
"While BookScan's Total Consumer Market grew by 3.7% in 2005, the mighty Tesco achieved sales uplift of 52%"
SHORTLIST Asda, Sainsbury's, Tesco, Woolworths
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 The Direct to Consumer Bookselling Company of the Year
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Amazon.co.uk
WHY AMAZON.CO.UK WON Search Inside launched in July 2005 Books team strengthened Fast-track next-day delivery introduced
"[Search Inside] really brings online browsing to life and will alter the way customers choose their books" Play.com is highly commended for its considerable achievements in distance bookselling over a very short space of time. "Play.com has come a long way, very fast, and is a welcome alternative to Amazon.co.uk," said one judge. SHORTLIST Amazon.co.uk, The Book Depository, The Book People, Play.com, The Puffin Book Club
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 The Bookseller Manager of the Year
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Paul Rutherford, Borders Inverness WHY PAUL RUTHERFORD WON Outstanding leadership qualities Excellent product and systems knowledge Outstanding Key Performance Indicator results Provides hands-on team coaching and general manager training Embraces and advocates Borders brand values
"We have been faced with some tremendous entries in this category this year, but it seems Paul Rutherford has had the greatest impact on his company and his team" SHORTLIST Paul Rutherford, Borders Inverness; Andy Rossiter, Ottakar's Portsmouth; Darrell Thrush-Denning, Blackwell's Edinburgh |
 The Nielsen BookNet Supply Chain Initiative of the Year
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The Book Depository
WHY THE BOOK DEPOSITORY WON Working to make all books available to all Exploiting the long tail of the book industry worth £300m State of the art e-trading system which calculates the most efficient supply journey of requested books Ability to reprint 300,000 out-of-print books Publishing programme to reissue and digitise out-of-print works More than one million customers
"The organisation is . . . taking a leap, not just a step" SHORTLIST Amazon.co.uk Advantage, The Book Depository, Book Industry Communication e4books
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 The Hachette Children's Bookseller of the Year
| Ottakar's WHY OTTAKAR'S WON Children's books contributed like-for-like sales growth in a tough market Margin growth achieved in areas of exclusives, own brand books and non-book products Focus on backlist promotions and author development Head office children's team Involvement of booksellers in selecting books Timely development of film-related books and toys Excellent staff training
"Selling children's books is one of the things they do best. I hope a great deal will be learnt from Ottakar's when integration is complete" SHORTLIST Amazon.co.uk, Ottakar's, Waterstone's
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 The Orion Marketing Campaign of the Year
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David's Bookshop: World Book Day WHY DAVID'S BOOKSHOP WON World Book Day used to boost store's profile and attract new customers Creative price promotions such as happy hours Varied programme of events Media coverage secured about bedtime read-a-thon in the shop window Substantial sales achieved from 11 school book fairs Cost-effective publicity proved successful Sales more than doubled in March 2006
"Paul cleverly used the national event to leverage the store's own profile as a centre for ideas . . . and clearly the team had to work incredibly hard . . ." SHORTLIST Blackwell's: Christmas 2005, Borders: Christmas 2005, David's Bookshop: World Book Day, Ottakar's: Great Books to Read Aloud, Silverdell of Kirkham: Andrew Flintoff, W H Smith: Christmas 2005, Ottakar's: Theakston's Old Peculier
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 The HarperCollins Award for Expanding the Market
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The Richard & Judy Book Club WHY THE RICHARD & JUDY BOOK CLUB WON Influential book review programme Responsible for titles shooting to number one on bestseller lists Selections drive sales in quiet first quarter of the year Kick-started authors' careers Encourages multiple book buying "The chat that goes on in the studio between Richard & Judy and their guests really brings books alive, without being stuffy or patronising" SHORTLIST Amazon.co.uk, Borders, Lasgo Chrysalis, Play.com, The Richard & Judy Book Club, Waterstone's
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 The Reader's Digest Retail Chain of the Year
| Borders WHY BORDERS UK WON Like for like sale increase at Christmas Superstore openings on retail parks attract new readers 100 new posts created in the sector Customer Satisfaction Index initiated Investment in supply chain efficiencies Opening up backlist and working with smaller publishers
"Borders did well to move away from the heavy discounting that characterised the market this Christmas" SHORTLIST Borders UK, Hughes & Hughes, Ottakar's, Waterstone's, W H Smith |
 The Random House Award for Outstanding Contribution to Bookselling
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James Heneage
"For stamping his defiant mark on this challenging industry, and furthering the cause of professional bookselling, James Heneage, founder and former managing director of Ottakar's, swung the vote for this year's Random House Outstanding Contribution to Bookselling Award. It was the panel's unanimous view that Heneage had a significant and positive impact on the book trade since the launch of Ottakar's with Phillip Dunne in 1987."
"The panel concluded that under Heneage's stewardship in the past 19 years, Ottakar's became something remarkable a 141-store chain with smart branches, comprehensive ranges, great store events and knowledgeable staff, that while operating on a national scale, also succeeded in appealing at a local level. His achievement will leave an ideological and emotional imprint on this industry, concluded one judge. In July 2006, Ottakar's became part of the HMV Group, and at the time of writing, Heneage continues to be engaged in a consultancy role in the enlarged Waterstone's chain. Whatever his long-term plans, it is widely hoped he will continue to share his energy and enthusiasm for books, for the good of the industry"
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 The Headline Publishing Group Bookselling Company of the Year
| Amazon.co.uk WHY AMAZON.CO.UK WON Proactive selling and promotion of books online Huge range, yet simple ordering systems Tangible, recent improvements to service and delivery Innovative, effective use of email marketing Makes long tail of book industry more accessible Collaborative projects with, for example, the British Library and Indian publishers
"Amazon's clever thinking is the future of book buying. They just keep moving with new ideas" SHORTLIST Borders UK: winner of The Reader's Digest Retail Chain of the Year Award, Tesco: winner of The Martina Cole General Retailer of the Year Award, Amazon.co.uk: winner of The Direct to Consumer Bookselling Company of the Year Award |
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